How the USGA used Lennd to Launch a State-of-the-Art Virtual Media Hub for the US Open

“It was hard to know what to expect, moving our U.S. Open media operations primarily virtual this year. But we were blown away by how seamless the experience was.”

“While we certainly hope to be able to welcome significantly more media back on site next year, there were learnings and tactics used this year that we'll be able to utilize for years to come.”

“Being able to use the Lennd platform as a one-stop-shop for our media covering the event made the process so much more seamless. Trying to juggle dozens of live-streamed interviews a day can feel cumbersome for those offsite, but the Virtual Media Hub provided an easy way for people to stay involved in what was going on onsite.”

“The feedback we've received from media both on and off-site has been incredible. Those onsite didn't feel the impact of the operation we were providing to those not there, and those off-site felt included in our activities.”

“The backend of the media hub was flawless. Every member of our team involved in operating it on a daily basis had no complaints, and training team members couldn't have been easier.”

“The level of service from Lennd was incredible. They were tasked with putting together our platform in a very limited period of time. Their communication was spot on, and technical knowledge incredibly impressive.”

“As an overseas media representative, the time difference between the UK and the US meant it was vital that the media hub worked efficiently, and it certainly did. Interviews were relevant and transcripts were quickly available. Congratulations all round.”

“Fantastic service. The live help was great. Also the ability to use the video and audio from the interviews was really helpful.”

“I thought it was excellent, especially with the live feeds right there. It was easy to use while not being overcrowded with info.”

“Kudos for the fast setting on the side of the flash area with the Canadian players. And we were able to ask the question directly. Really appreciated. Overall, great experience in this new era!  Thanks”

“I felt the entire virtual media hub was excellent, from the conference call to the quantity of player transcripts. Thank you.”

“I got a lot of information from the virtual hub... Most of all, I appreciated the USGA getting so many players to the interview area and making the transcripts available so quickly. That was fantastic for me on deadline.”

“Everything I needed was there. In many cases, the Hub supported information that wasn’t available elsewhere.”

“I thought you had a great system listing all players and times and you get notifications for the players you need and get on and get the interview as if you were there”